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Hours of Operation
Mon-Fri (9am - 6pm)
Sat - (8am - 6pm)
Sun - CLOSED
Ride safe and secure.
24/7 motorcycle roadside rescue.
After hours towing
and roadside service:
Terry Purdom
817-319-2222.
www.ridesafetx.com
TOLL FREE NUMBER
1.888.273.1930"Tanks!"
for checking out our website!
"...get off your computer & get on your Harley!"
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Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
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"I recently had the misfortune of being involved in a motorcycle accident. Mike the service manager helped me through the process of getting my bike repaired and dealing with the insurance company. I must say, he made this a very easy process for me. I was constantly kept up to date on the progress of the repairs. Mike was very friendly and professional.
The service department is state of the art, clean and another impressive feature is being able to see the service technicians at work through the large window in the service bay.
When I picked up my bike, Mike the Service manager and Mike the mechanic who worked on my bike went step by step through the repairs that were performed on my bike.
I've dealt with other Harley shops before. This one is by far the best around.
Texas Harley-Davidson in Bedford is the only place I will take my bike for service."
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By: Kevin Bedford,TX
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"I must admit; I was very impressed with the motorclothes department on my recent purchase of HD riding gear. The sales associate, Valarie was extremely professional, courteous and willing to go the extra mile to guarantee I was satisfied with my Texas Harley shopping visit. I would definitely recommend anyone in the market for motorclothes to visit the store and ask for Valarie for any of their riding apparel."
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By: Benjamin Dover Grapevine,TX
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"After riding on the back of my husbands FatBoy for the past 10 years, I decided I wanted to 'Ride My Own' We searched the internet for a week or so and really weren't redy to buy. I had no idea how to ride and had not taken the riders course yet. It was 4th of July weekend and we decided to just a take a short road trip to "look" at bikes for me. We pulled into Texas Harley and there it was....MY BIKE....a beautiful 2007 Sportster 1200 XL Custom, white/gold pearl! Out of all the bikes lined up outside, we got out of the car and I headed straight for that bike. Blade walked out and introduced himself and I wouldn't even look at another bike. We went inside, did the paperwork and went back the next weekend to get it. What an experience, everyone at Texas Harley is wonderful. Even puchasing a used Harley, they treat you like royalty! We loaded up my bike and left the dealership, we were 8 miles down the road and one of the straps broke and my beautiful bike fell over on the trailer. I called Blade at Texas Harley and he brought some new straps to us and we strapped it back down and went back to the dealership to get it checked out. Everything was fine and we were back on the road with our much better quality straps.
I have since taken the riders course and am riding my own and having a blast! Texas Harley is the best!
Much appreciation to Blade for taking the time out his day, that he could have been selling bikes to bring us the straps and follow us back to the dealership....talk about service after the sale! We can't say how appreciative we are to Blade for everything.
We will definiteley purchase our future Harleys from Texas Harley!"
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By: Lisa Longview,TX
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"The service we received starting with being greeted by our when we walked in the door through the whole process of purchasing a new bike and having it converted to a trike was amazing. If my nursing staff could give customer service the way all the staff at Texas Harley did, I would never have unhappy patients or families. After the purchase of our new Harley we were taken from department to department and introduced to staff working there. In a day of hurry and get the customer out, Texas Harley Davidson is in a class by themselves - FIRST CLASS SERVICE. Thanks so much for making our exciting experience even more memorable. We live less that a mile from FW Harley Davidson but will continue to drive to Texas Harley Davidson for all of our Harley needs & wants. You are all awesome. P.S. A special thanks to Carl for being so patient with Robert - He Rocks"
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By: Suzanne and Robert fort worth,TX
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"I've been riding for over 30 years and just bought my first Harley 3 weeks ago, a 2009 Ultra Classic. I dealt with Carl for my purchase and he was excellent. I enjoyed dealing with him, he walked me thorugh the entire process and took all the time I needed to make sure I ended up with what I wanted. I have been back several times just to visit and purchase accessories. The entire team at Texas Harley treated me like I was a member of the family. It was a great experience and I'm happy I bought from them. In fact, my daughter went and visited Carl 3 days after I picked up the Ultra and she came home with a new Sportster! We are both happy with our bikes and look forward to many miles of fun! Thank you Texas Harley. Mark 4/17/09"
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By: Mark D Keller,TX
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"Carl, THANK YOU So Much for Making Shauna's & I buying experiance an AWESOME ONE!!! You found the Bike for me!!! I Can't begin to tell you how much "I LOVE THE BIKE" & & it feels great too be back on a BIG Bike again. We have so much more room.Please tell The guys in service Thank you so much for Pulling it out of the Crate so we could see it. Tell Beverly & Bill Thank you for taking great care of us along with Serena. I will definitly try to send business your way. Let Don know he is got a Great crew of employees!!!! Thanks again to everyone!!!!"
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By: Lindy North Richland Hills,TX
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"Good place to shop. "
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By: Anonymous Saginaw,TX
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"I took my Ultra in for the 15K service on 11/3/08 and arrived before the service department opened. I stood around and talked with other folks in the parking lot but once 8 a.m. rolled around, the doors were opened and Mike Harvey came out to greet me with a clipboard in hand to see how he could help me. I am selling my bike and wanted to get the 15K service done for the new owner. I also had a question about how to transfer the extended warranty to the new owner. Instead of Mike stating he didn't know what I needed to do or refering me to the sales department like I expected, Mike got on the phone and called the HD contract department and explained to the other person what I wanted to do. He put me on the phone to speak with the warranty rep who told me everything I needed to do. The service of the bike was finished early and the work was excellent. I am a member of a customer service committee for the City of Dallas and I've always felt it is easy to recognize good customer service because it is rare in today's world. In Mike's case it was outstanding! I also phoned Bill in parts on 11/6/08 to ask for a copy of an invoice. He quickly pulled up my name in the computer and printed out the receipt showing my past purchases. I asked him if he could fax it to me and he had it on my desk within 5 minutes. He was very friendly to deal with also. I think the fact that I was treated this well by two different facets of your dealership speaks about the quality customer service that your employees exhibit. I will certainly return to Texas Harley-Davidson when I'm ready for a new bike. Thanks again."
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By: Anonymous Colleyville,TX
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"Two weeks ago while stopped for gas at the station on Euless Main/183, the cluth failed. I was at a loss of what to do. I called the sevice department and was told they would send a truck down to bring my bike back. In a little over an hour, they had found the problem, repaired it, and I was on my way.
I was impressed with the quick responce, personal attention,understanding of my situation; and all in very friendly, professional atmosphere.
Kyle, and team, did a great job.
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By: Don Keller,TX
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"I'm new to the area and came in to check out your store. We called from our hotel and got directions from Stacey when we arrived she introduced herself and invited us to have a hotdog while we browsed around. She talked to us like she had known us forever, she and Linda are GREAT and we'll definitely be back soon!! KEEP UP THE GOOD WORK!!
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By: Anonymous North Richland Hills,TX
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"I am new to the area and have visited 3 Harley dealers in the area. Yours is by far the friendliest, most efficient of the 3. I recently joined your HOG and from the web site calendar & pictures, it far exceeds the others! I'm looking forward to riding with you! Most recently Dusty was especially helpful. Y'all are THE best. Keep it up!!"
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By: John Roanoke,TX
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"Brian was my salesman and he was knowledgeable and took good care of us, even on a busy saturday. Thanks Dude! "
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By: Mike Ft.Worth,TX
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"From the time I called Frank, your salesman, worked with me 100%.The first evening we where there till 8 at night picking the bike for me and making finacining work.From sales to finace, they listened to my needs and where not the pushy type.My friend at work, Allen Foster, (aka.Stonewall) in the past month just purchase a 07 fatboy and liked his dealings with y'all and I bought a 100 anniversary 03 fatboy and my dealings where 100% satisfaction.Oh, and your service dept. took care of 1 little issue i had with awesome communication from checking the bike out to ordering the part,calling me to let me know the part is in and then working with me to find the best time for me to bring it in.Not sure the guys name at service but he is younger longer hair at the service desk (Andrew).He was very helpful and has good communication skills.
To the end of all this is a 10star dealership.
See all you soon! your friend, Michael....."
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By: michael arlington,TX
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"Texas Harley sales team is the best I have had the priviledge of ever knowing.........They let me do my own thinking instead of trying to steer me into what most salesmen want to sell.
Kyle in service has been EXTREMELY instrumental through any and every detail I have had with the purchase of the used springer softail.
hats off to you guys....your the best in the business"
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By: Lynn Fort Worth,TX
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"After riding for over 20 years I decided that this purchase It was going to be a Harley. I went to several other dealerships and I have to tell you I was going to deep Six the idea because of 1.Rude salesman : at 2 dealerships My Wife and I waited for over 10 mins before we had to go GET a salesman to help us. And even then they werent very helpfull or knowledgable about thier product or even how it compares to other " metric " bikes. 2. Fake pricing - One dealership was offering $500 off the bikes and some money off on accessories. Then after a closer look at the price tag the final out the door price was jacked up to compensate for the Offer! Well i figure this dealership was on the way home so we should atleast give it a shot. Im glad we did! As soon as I walked in the door ( Thursday ) I was greeted and asked how I could be helped. Ronnie was a great help in helping me determine what Bike I was best suited for. He explained every detail of the bikes, and also helped me compare the Harleys to other Manufactors Models.Hats off to Ronnie for treating me fairly and putting up with my hour long question session! I was most Impressed that the Salesman ,Mechanics , and The Parts - Accessories people ride Thier own Harleys.The tour of the dealership and being able to meet everyone after my purchase was awesome. I came back 2 weeks later to buy a windshield and they still remembered my name. Impressive!! Thanks again for a wonderful buying experience. I will be returning for all future Buys thats for sure."
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By: Andrew Keller,TX
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"I was considering getting back into riding a Harley again or doing a new Vette. I looked at both and decided a Harley was my ticket. The entire Texas Harley staff gave me the first class treatment. I was introduced to all department managers. Told about the great DFW local HOG chapter and given tips on insurance. I never have been treated like this at any car dealer. No wonder I bought a new Harley. The entire experience was great. But when I think about it I guess if your going to ride the best you should expect the best. Thanks Texas Harley for bringing new meaning to what a full service dealer is all about. "
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By: Bruce Hurst,TX
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"I had previously came in last year looking at Harley's. I had told the salesman (Buc) that I was just trying to figure out what I wanted and that I wasn't able to buy anything in the near future but he was still very helpful just as if I was ready to spend 30 or 40k on a bike that day. There are two Harley dealerships actually closer to me and I pass one on a daily basis on the way to work but around the same time I had initialy came in your store I had went to theres and it was if I was bothering them.
Now when it was actually time for me to buy a bike we made out trip back to your store and met James who was just as helpful as Buc had been last year, this is why when I finally decided to buy a Harley that I chose to return to the ones that were actually helpful.
Thank you for the wonderful experience and I look forward to a long lasting realationship."
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By: Rob Flower Mound,TX
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"I am a totally satisfied customer. I bought a new FLHRCI in late 2004. One year later I'm still recognized and greeted by the sales staff. Financing and insurance was painless, competitive, and quick. The Service department bottom line is that everything was done on time, and right the first time. The parts folks have been helpful for all those things I have to have, offering recommendations as needed and even on occassion calling on stock at other dealerships. It was 20 years since I've been on a bike, but every question that came up throughout the process was respectfully addressed to my satisfaction. Texas Harley is MY dealership from here on out. "
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By: Michael Roanoke,TX
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All of us at
Texas Harley-Davidson
would like to say
"Thank You"
to all of you for being a part of our family. We look forward to seeing you each time you visit.
Be sure to check out our
H-D® Bulova Watches Website!
Enter email address in above box.
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